Refund Policy

Thank you for supporting L.L. Reid.

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All Sales Are Final

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Due to the nature of signed books, limited edition items, promotional merchandise, and other products offered through this website, all sales are final.

Returns, exchanges, and refunds are not accepted.

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Damaged or Incorrect Orders

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If your order arrives damaged or you receive the wrong item, please contact me within 7 days of delivery.

To be considered for assistance, you must provide:

• Your order number

• Photos of the damaged product

• Photos of the damaged packaging (if applicable)

• A brief description of the issue

Requests submitted without supporting photos may not be eligible for review.

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Resolution of Damaged Orders

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Each situation will be reviewed on a case-by-case basis.

While refunds, replacements, or exchanges cannot be guaranteed, I will do my best to help resolve legitimate issues involving damaged or incorrect orders whenever possible.

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Shipping Damage and Carrier Issues

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Once an order has been accepted by USPS, delivery is handled by the shipping carrier.

L.L. Reid is not responsible for packages that are lost, stolen, delayed, or damaged during transit. However, if you experience an issue with your shipment, please reach out. While a replacement or refund cannot be promised, I will do my best to assist where possible.

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Contact

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If you believe your order was damaged or incorrect, please contact me through the website contact form within 7 days of delivery and include your order information and photos of the issue.